Norton installation on Windows 11/10 (ARM-based processor) fails with the error:

Norton installation on Windows 11/10 (ARM-based processor) fails with the error: "This process is unable to continue due to a system service that may not be installed or cannot be started."

Problem: Norton installation on Windows 11/10 (ARM-based processor) fails with the error: "This process is unable to continue due to a system service that may not be installed or cannot be started."

Solution:

This issue arises because the standard Norton installer isn't compatible with ARM processors. The solution depends on your processor type:

1. Check Processor Type:

• Press Windows + R to open the Run dialog.

• Type control and press Enter.

• Click System.

• Under "View basic information about your computer," check the "System type."

2. For ARM-based Processors:

• Download the Norton Security app directly from the Microsoft Store.

• Search for "Norton Security" in the Microsoft Store.

• Click "Get" and follow the installation instructions. (See "Install Norton Security on Windows in S mode" for more details if needed.)

3. For Non-ARM-based Processors (If the error persists):

The error might be due to disabled system services. Enable these services:

• Remote Desktop Services:

  • Press Windows + R, type services.msc, and press Enter.

  • If prompted by User Account Control, click "Continue."

  • Find "Remote Desktop Services," double-click it.

  • Set "Startup type" to "Automatic" if it's not already.

  • Set "Service status" to "Started" if it's not already.

  • Click "OK."

• Remote Procedure Call (RPC) Service:

  • Press Windows + R, type services.msc, and press Enter.

  • If prompted by User Account Control, click "Continue."

  • Find "Remote Procedure Call," double-click it.

  • Set "Startup type" to "Automatic" if it's not already.

  • Set "Service status" to "Started" if it's not already.

  • Click "OK."

4. Restart:

• Close all programs and restart your computer. Then try the Norton installation again.